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Frequently Asked Questions
Orders, Payments & Delivery
We accept debit/credit cards, UPI, net banking, and Cash on Delivery (COD)
on eligible orders.
Orders are usually processed within 24–48 hours and delivered within 3–7 business days, depending on your location.
Yes! Once shipped, you’ll receive an email/SMS/WhatsApp notification with a tracking link so you can monitor your delivery status.
Please wait up to 24 hours. If you still don’t receive confirmation, contact our support team with your payment details.
Currently, Zanducare.com ships only within India. For overseas orders, please check with our global retail partners.
Products & Ingredients
Zandu offers a wide range of Ayurvedic health solutions — from daily wellness
and immunity boosters to specialized formulations for energy, stress, gut
health, liver detox, and more.
Yes. All Zandu products are made using authentic Ayurvedic ingredients, backed by over 110 years of Ayurvedic expertise and modern scientific validation.
No. Zandu products are free from artificial colors, preservatives, and added sugar.
unless specifically mentioned.
Yes. Every Zandu product is 100% vegetarian and formulated as per Ayurvedic principles.
Yes. Every Zandu product is 100% vegetarian and formulated as per Ayurvedic principles.
Ayurveda works holistically and naturally. While some people notice improvements in the first few weeks, we recommend consistent use for at least 2–3 months for
best results.
All ingredients, directions for use, and benefits are clearly mentioned on each
product page and its packaging.
Cancellations, Returns & Refunds
You may cancel an order before it’s dispatched. Once shipped, cancellation isn’t possible — but you can raise a return request after delivery.
If you’ve received a damaged, defective, or incorrect product, please contact us
within 7 days of delivery at care@zanducare.com or 1800-572-8000. Our team will guide you through the process.
Refunds are processed within 5–7 working days after the returned item reaches us
and passes inspection.
Ayurveda & Usage
Yes. All formulations are created with clinically tested Ayurvedic herbs and are
safe for regular use when consumed as per the recommended dosage.
Most products are safe to take alongside other supplements. However, if you’re on
prescription medication or a medical condition, please consult your healthcare practitioner first.
When used as directed, Zandu products are safe and natural. As with all supplements, discontinue use if you experience discomfort and consult a doctor.
Shipping & Minimum Order
No minimum order is required. However, free shipping applies on orders above ₹499.
Please share a photo of the product and packaging with care@zanducare.com
within 48 hours of delivery, and we’ll arrange a replacement or refund.
Still Have a Question?
Please connect with us at 1800-572-8000 or email your query to care@zanducare.com. Our team will be happy to assist you shortly.